ABSTRACT
The health crisis caused by COVID-19 has forced Public Administrations to take a giant step in electronic administration and teleworking. This step, which would have taken years to be implemented due to the rigid structures of the Spanish Administration, had to be implemented in two weeks with a new working system. Having overcome the provisional situation, it is necessary to carry out an implementation of e-administration and teleworking thoughtfully and not unexpectedly. The Project Management Offices have a scarce implantation in the public administrations in Spain. This paper analyses the different types of methodologies for the development and implementation of a PMO in a Spanish City Council, for its technical unit of projects, in order to improve the quality of the projects and the results of the public service provided for the development of municipal works. The result of the analysis will be used for the design of a municipal PMO model focused on the quality of the projects, the quality of the public service, and on the fact that, in the PMO of the future, as long as it is not an activity in which presence is essential, the work will be virtual. © 2021 by the authors